Terms of Service

Overview

This website and online store are operated by COFFEE JOURNEY LLC, doing business as My Store. Throughout the site, the terms “we,” “us,” and “our” refer to COFFEE JOURNEY LLC.

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services to you.

By visiting our website, placing an order, creating an account, or otherwise using our services, you agree to be bound by these Terms of Service and our related policies.

If you do not agree with these Terms, please do not use our website or services.

1. Eligibility and Account Information

By using our services, you represent that you are at least the age of majority in your state, province, or country of residence, or otherwise have permission required by applicable law.

You agree to provide accurate, complete, and current information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account information and for activities conducted through your account.

2. Products and Services

We make reasonable efforts to display product descriptions, images, colors, specifications, dimensions, and other information accurately.

However, the appearance of products may vary due to screen settings, lighting, manufacturing differences, or other factors.

We reserve the right to:

• Modify product descriptions or specifications

• Change product prices

• Limit product quantities

• Discontinue products

• Restrict sales to certain persons, regions, or jurisdictions

Product availability is not guaranteed.

3. Orders

Placing an order constitutes an offer to purchase products from us.

We reserve the right to accept, decline, limit, or cancel orders where permitted by applicable law, including in cases involving:

• Suspected fraud

• Payment problems

• Pricing errors

• Product availability issues

• Incorrect customer information

Orders are considered accepted after payment has been successfully processed and the order has been confirmed.

Please review your order carefully before submitting it. Once an order has entered processing or has been shipped, changes or cancellations may not be possible.

4. Prices and Payments

Prices, promotions, and discounts may change without notice.

The price charged will be the price displayed at checkout when the order is submitted.

Unless otherwise stated, prices may not include applicable taxes, customs duties, import fees, or other government charges.

You agree to provide accurate payment and billing information.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

5. Shipping and Delivery

Shipping and delivery times are estimates and are not guaranteed.

Delivery may be affected by:

• Shipping carrier delays

• Customs processing

• Weather conditions

• Public holidays

• Local delivery disruptions

• Incorrect or incomplete shipping addresses

Customers are responsible for providing accurate delivery information.

Please review our Shipping Policy for additional shipping information.

6. Returns and Refunds

Returns, refunds, exchanges, damaged products, and incorrect items are governed by our Return & Refund Policy.

Please review the applicable policy before completing your purchase.

Nothing in these Terms is intended to limit consumer rights that cannot legally be excluded.

7. Intellectual Property

Unless otherwise stated, website content including text, graphics, logos, images, videos, product descriptions, designs, and other materials is owned by, licensed to, or lawfully used by COFFEE JOURNEY LLC or the applicable rights holders.

You may not reproduce, distribute, modify, republish, sell, license, or commercially exploit protected website content without authorization.

All third-party trademarks, logos, and intellectual property remain the property of their respective owners.

8. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, applications, payment providers, shipping companies, or other services.

We are not responsible for the content, policies, security, products, or services provided by third parties.

Your use of third-party services may be subject to their own terms and privacy policies.

9. Relationship With Shopify

Our online store is powered by Shopify.

All purchases made through this store are transactions directly between you and COFFEE JOURNEY LLC.

Shopify is not the seller of products offered through our store and is not responsible for fulfillment, product quality, returns, refunds, or other matters arising from transactions between you and us.

10. Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy.

Because our store is hosted by Shopify, certain information may also be processed by Shopify and service providers necessary to operate our store and process transactions.

11. Customer Reviews and Feedback

If you submit reviews, comments, photographs, suggestions, or other content, you confirm that you have the right to provide such content.

You must not submit content that:

• Violates intellectual property rights

• Contains unlawful or defamatory material

• Contains malicious code

• Misrepresents your identity or experience

Where permitted by law, you grant us permission to use submitted feedback for operating, improving, and promoting our services.

12. Errors and Inaccuracies

Our website may occasionally contain errors or omissions relating to:

• Product descriptions

• Pricing

• Promotions

• Availability

• Shipping charges

• Delivery estimates

We reserve the right to correct errors, update information, or cancel affected orders where permitted by applicable law.

13. Prohibited Uses

You may not use our website or services:

• For unlawful or fraudulent purposes

• To violate applicable laws

• To infringe intellectual property rights

• To transmit viruses or malicious software

• To harass or threaten others

• To provide false or misleading information

• To send unauthorized spam

• To impersonate another person or organization

• To interfere with website security

• To circumvent security or access restrictions

We reserve the right to restrict or terminate access if these Terms are violated.

14. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and services are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always be uninterrupted, secure, timely, or error-free.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

15. Limitation of Liability

To the fullest extent permitted by law, COFFEE JOURNEY LLC and its employees, affiliates, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of our website, services, or products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

16. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless COFFEE JOURNEY LLC and its affiliates, employees, agents, contractors, licensors, and service providers from third-party claims resulting from:

• Your violation of these Terms

• Your unlawful use of our services

• Your violation of third-party rights

17. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will remain in effect.

18. Termination

We may suspend or terminate access to our services where permitted by law if these Terms are materially violated.

Any obligations or liabilities arising before termination will remain unaffected.

19. Governing Law

These Terms are governed by applicable law, subject to mandatory consumer protection rights available in the jurisdiction where the customer resides.

To the extent permitted by law, disputes involving COFFEE JOURNEY LLC will be subject to the jurisdiction of the competent courts in the State of Colorado, United States.

20. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, business practices, or legal requirements.

The most current version will be published on this page.

Continued use of our services after an update becomes effective constitutes acceptance of the revised Terms, subject to applicable law.

21. Contact Information

Questions regarding these Terms of Service may be sent to:

COFFEE JOURNEY LLC
Trade Name: My Store
102 E Elkhorn Ave
Estes Park, CO 80517
United States

Email: maoyan238052@outlook.com
Phone: +1 407-257-5671